Extensive Online Documentation in Shared Web Hosting
If you’ve bought your first shared web hosting account from our company or have transferred your site over to us, you’ll grow familiar with our services and our custom-built Hepsia hosting Control Panel in no time thanks to the fact that we have prepared an exhaustive online knowledge base where you can find all the info that you could ever need – both general info in regards to the web hosting service as a whole and more specific info about the separate features that you can use and the obstacles that you might face. The articles themselves are available in two places. The entire article list can be accessed via the Control Panel’s Help section. You can access articles that are dedicated to the different features in every Control Panel section as well. You can discover how to accomplish just about everything, from creating an .htaccess configuration file to administering a mailing list, and all the articles offer exhaustive instructions, so you’ll never get baffled due to an ambiguous text. Needless to say, if you experience a more specific obstacle and you don’t find a solution in our knowledge base, you can contact our client service staff members 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers come with an extensive article repository where you can find any info that you may require about our web hosting services or about the Hepsia hosting Control Panel that we use. We have compiled it based on the feedback that we have acquired from our clients over the years and, hence, our articles cover specific problems that you might experience and include the very best way to rectify them, for instance receiving a 500 Internal Server Error message or not being able to send email messages from your desktop PC although you have the right settings. The articles are available in each section of the Control Panel and you can access them at any moment. They can help you heighten your knowledge not only about our platform, but also about the web hosting realm in general, as they include in-depth instructions and general info such as what file permissions or cron jobs are.