Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You’ll find almost all the answers to your questions in the user–friendly Help section incorporated into your Website Control Panel. It offers a vast knowledge base with frequently asked questions and in–depth educational articles contributed by our professional help desk support team.

  • Top quality support service

  • Educational Video Clips

  • For users who would like to discover how to fix a frequently experienced issue by watching a video tutorial, we have added a compilation of video tutorials to our Website Control Panel. All the video clips are concise and easy to follow. They offer step–by–step demonstrations of various website administration tasks.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock customer support service and a 1–hour ticket response guarantee. Our expert technicians will be available to you 24x7x365 to respond to your inquiries and to solve any problem that you could have. Just open a helpdesk ticket from the Help Center section and we’ll reply to you instantly.