An Easy–to–Navigate Help Center
You’ll find almost all the answers to your questions in the user–friendly Help section incorporated into your Website Control Panel. It offers a vast knowledge base with frequently asked questions and in–depth educational articles contributed by our professional help desk support team.
Educational Video Clips
For users who would like to discover how to fix a frequently experienced issue by watching a video tutorial, we have added a compilation of video tutorials to our Website Control Panel. All the video clips are concise and easy to follow. They offer step–by–step demonstrations of various website administration tasks.
A One–Hour Ticket Response Guarantee
We back up all our semi–dedicated servers with a round–the–clock customer support service and a 1–hour ticket response guarantee. Our expert technicians will be available to you 24x7x365 to respond to your inquiries and to solve any problem that you could have. Just open a helpdesk ticket from the Help Center section and we’ll reply to you instantly.